User testing
User testing is the single best way of understanding your website's performance.
Users interact with your website in a controlled environment observed by an experienced moderator.
Successful elements are detected and can be augmented; weaker elements are discovered and can be phased out.
The exercise culminates in a report based on both subjective observation and objective opinion of the users.
Prioritised recommendations and suggested solutions are provided.
Expert analysis - Heuristic Evaluation
A cost-effective alternative to user testing.
Heuristics are a list of best practice guidleines for interface design.
An interface expert analyses all aspects of your website design and performance, checking against the heuristics and evaluating the success of the interface.
The exercise culminates in a report and presentation providing prioritised recommendations and suggested solutions.
How usable is your website?
Perhaps you'll be interested in our new usability lab.
